ECOMMERCE DESIGN & DEVELOPMENT

How we use artificial intelligence

Where alphabite.io uses artificial intelligence, what it does and how people stay in control.

The AI project assistant

The “Let’s talk” button in the bottom right corner opens a chat with an AI assistant. It runs on an OpenAI language model and is labelled as an AI assistant in the chat, with a note that messages are processed by OpenAI. The assistant uses only the public content of this website and what you write to it. It has no access to other conversations, client data or other websites.

Answers questions

About our services, projects and way of working, based on the public pages of the website.

Prepares an enquiry

If you wish, it turns your project description into a draft enquiry or programme application. You check and edit the details and send it yourself; the assistant cannot send anything on your behalf.

Opens a contact form

If you would rather we called or emailed you, it opens a short form with the details you have shared. Nothing is sent until you confirm.

Connects you with the team

When you use the “Talk to a person” button or ask in the chat, the AI stops replying and your request goes to our team. We do not promise that someone will be available straight away.

People stay in control

Conversations are saved, and the Alphabite team can read them and take over any of them. The AI then stops replying, and the team’s messages are labelled “Alphabite team”. The assistant does not make decisions that produce legal effects for you or similarly significantly affect you: it does not accept or turn down projects or applications, set prices or conclude contracts. Its answers may contain mistakes, so our team confirms the important details. If you would rather not use AI, use the enquiry form or write to info@alphabite.io.

Privacy policy

What chat data is saved and who processes it.

AI-generated images

On service pages, in the guides and on information pages (for example about pricing, contact and privacy), the illustrations and the general photos that do not show a specific client or project were created with image generation tools and reviewed by our team before publication. The people in them are fictional and are not Alphabite staff or clients. Photos and screens from client projects, client logos and photos of our team are real.

Text and translation

We use AI tools to help write, edit and translate the text on the website, including the guides and the language versions. Every text is reviewed by our team before publication, and the team is responsible for its content.

Your AI agent and our forms

If you use your own AI assistant or agent, it can read the website like any visitor. For such tools we publish a short summary of the website at alphabite.io/llms.txt. In browsers that support the experimental WebMCP standard, the enquiry form and the programme application form are available to your agent as tools. They run only in your browser: the website has no remote MCP server and no ChatGPT app.

Filling in for review

The agent can fill in the visible fields with the details you have given it and leave the form on screen for you to check and send.

Sending with your permission

The agent can also send the form. The tool description tells it to use only your details and to send them only with your permission. The form goes through the same checks, consent box and security check as when you fill it in yourself, and the security check may need your input.

Visible fields only

The tools fill in only the visible fields of the form. Through them, the agent has no access to other data, conversations or non-public parts of the website.

Preparing for calls about applications

When you apply to the brand development programme and give us a store or website address, our team may prepare for the first call with an internal overview produced with an OpenAI model. It is based only on public information (the text and screenshots of the store’s public pages, estimates of its search visibility, speed test results and public data from its Instagram profile) and on your answers about your products, stage, platform and needs. The model is not sent the email address or phone number from your application, or our internal notes. The overview does not decide whether your application is selected; our team does. We may do the same research for businesses whose details we add by hand (for example after a call, a message or a recommendation); here too, the model is not sent the email address or phone number from the record.

Questions

If you have questions about how we use AI, write to us at info@alphabite.io. This information is correct as of 25 September 2026.